Support
We’re here to help you get set up and stay organised.
For the fastest support, please include your product name, colour, and order reference (if available). Coleshome is currently available across Europe through selected retail partners.
Common help topics
Where can I find assembly guides?
Assembly guides are provided with each product. If you can’t find yours, contact us and we’ll help.
Please include the product name and colour.
What should I do if a part is missing or damaged?
If something is missing or arrives damaged, please contact us within 7 days of delivery.
Include photos, the part name (if known), and your order reference so we can resolve it quickly.
How should I care for and maintain Coleshome furniture?
Wipe with a soft, damp cloth and dry afterwards. Avoid harsh chemicals or abrasive pads.
For best results, place furniture away from direct heat sources.
How can I use tall furniture safely?
For tall units, follow the safety guidance in your manual. Place heavier items on lower shelves and keep the unit stable.
Where can I buy Coleshome furniture?
Coleshome products are sold through selected retail partners across Europe. Visit our “Where to Buy” page for updates.
How can I contact Coleshome and when will I receive a response?
We typically respond within 1–2 business days. During peak periods, replies may take a little longer.